Refund Policy

1. Overview

Revenic offers a subscription-based SaaS service. We want you to be completely satisfied with your purchase. This policy outlines when and how you can request a refund.

2. 7-Day Money-Back Guarantee

If you are not satisfied with Revenic for any reason, you may request a full refund within 7 days of your initial subscription payment. No questions asked.

To request a refund within this period, contact us at support@revenic.io with the subject line “Refund Request” and your account email address. We will process your refund within 5–10 business days.

3. Subscription Renewals

After the initial 7-day period, subscription payments are non-refundable. You may cancel your subscription at any time, and you will retain access to Revenic until the end of your current billing period.

We do not issue partial refunds for unused days within a billing cycle.

4. Cancellations

You can cancel your subscription at any time from your account settings page under Settings → Billing. Cancellations take effect at the end of the current billing period — you will not be charged again after cancellation.

5. Exceptions

We may issue refunds outside the standard policy in the following circumstances:

• Service outage: If Revenic experienced a significant service disruption (more than 72 consecutive hours) that prevented you from accessing the product.
• Duplicate charge: If you were charged more than once for the same billing period due to a technical error.
• Unauthorized charge: If you believe a charge was made without your authorization, please contact us immediately.

Refund requests based on the above exceptions can be made at any time by contacting support@revenic.io.

6. Annual Plans

For annual subscriptions, you may request a full refund within 14 days of payment. After 14 days, annual plans are non-refundable, but you may cancel to prevent future renewals.

7. Early Bird Pricing

Early Bird subscribers enjoy their locked-in price for the lifetime of their subscription. If an Early Bird subscriber cancels and later re-subscribes, the Early Bird price is no longer guaranteed.

8. How to Request a Refund

Send an email to support@revenic.io with:

• Subject: Refund Request
• Your account email address
• Reason for the refund (optional but helps us improve)

We will respond within 1 business day and process approved refunds within 5–10 business days depending on your payment method.

9. Contact

Questions about this policy? Reach us at support@revenic.io.